{"nhtsa_id":10127425,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-29","date":"2017-11-29","document_id":"SSM 46948","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127425-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127425-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127425","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_c-max","2017_ford_c-max"]},{"make":"FORD","model":"EDGE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_edge","2017_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_escape","2017_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_expedition","2017_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_f-150","2017_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-550"]},{"make":"FORD","model":"F-650 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-650"]},{"make":"FORD","model":"F-750 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-750"]},{"make":"FORD","model":"FIESTA","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_fiesta","2017_ford_fiesta"]},{"make":"FORD","model":"FOCUS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_focus","2017_ford_focus"]},{"make":"FORD","model":"MUSTANG","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_mustang","2017_ford_mustang"]},{"make":"FORD","model":"TAURUS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_taurus","2017_ford_taurus"]},{"make":"FORD","model":"TRANSIT","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_transit","2017_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_transit-connect","2017_ford_transit-connect"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_lincoln_continental"]},{"make":"LINCOLN","model":"MKC","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkc","2017_lincoln_mkc"]},{"make":"LINCOLN","model":"MKS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_mks"]},{"make":"LINCOLN","model":"MKT","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkt","2017_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkx","2017_lincoln_mkx"]},{"make":"LINCOLN","model":"MKZ","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkz","2017_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_navigator","2017_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}