{"nhtsa_id":10127424,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-29","date":"2017-11-29","document_id":"SSM 46947","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE","mfr_system":null,"summary":"Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127424-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127424-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127424","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_c-max","2017_ford_c-max"]},{"make":"FORD","model":"EDGE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_edge","2017_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_escape","2017_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_expedition","2017_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_f-150","2017_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-550"]},{"make":"FORD","model":"F-650 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-650"]},{"make":"FORD","model":"F-750 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-750"]},{"make":"FORD","model":"FIESTA","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_fiesta","2017_ford_fiesta"]},{"make":"FORD","model":"FLEX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_flex","2017_ford_flex"]},{"make":"FORD","model":"FOCUS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_focus","2017_ford_focus"]},{"make":"FORD","model":"FUSION","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_mustang","2017_ford_mustang"]},{"make":"FORD","model":"TAURUS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_taurus","2017_ford_taurus"]},{"make":"FORD","model":"TRANSIT","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_transit","2017_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_transit-connect"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_lincoln_continental"]},{"make":"LINCOLN","model":"MKC","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkc","2017_lincoln_mkc"]},{"make":"LINCOLN","model":"MKS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_mks"]},{"make":"LINCOLN","model":"MKT","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkt","2017_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkx","2017_lincoln_mkx"]},{"make":"LINCOLN","model":"MKZ","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_navigator","2017_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}