{"nhtsa_id":10127394,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-29","date":"2017-11-03","document_id":"17-2218","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"Some 2013-2018 Escape, Focus and C-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127394-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127394-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127394","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max","2018_ford_c-max"]},{"make":"FORD","model":"ESCAPE","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_escape","2014_ford_escape","2015_ford_escape","2016_ford_escape","2017_ford_escape","2018_ford_escape"]},{"make":"FORD","model":"FOCUS","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_focus","2014_ford_focus","2015_ford_focus","2016_ford_focus","2017_ford_focus","2018_ford_focus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}