{"nhtsa_id":10127321,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-22","date":"2017-06-28","document_id":"TJ2652530-2017-0","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Sensus downloading problems REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 26525 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 07 10 FUNC DESC : FUNC GROUP : Media , navigation and 3900 Page 1 of 2 communication Attachment Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2012 - 9999 0151101 - 0999999 201120 - 999952 134 2011 - 9999 0000001 - 0999999 201020 - 999952 136 2012 - 9999 0118101 - 0999999 201120 - 999952 156 2011 - 9999 0172111 - 0999999 201046 - 999952 CSC Customer Symptom Codes Code Description FC Audio other / Other audio problems EO Navigation / Does not work DTC Diagnostic Trouble Codes Rows beginning with * are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text ICM - Infotainment Control Module IAM - Integrated Audio Module ECU - Electronic Control Unit * ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 26525 DESCRIPTION : There have been some reports about Sensus downloading problems . You may receive an error message such as : ? A fault occurred during download due to the PIN for opening the ECU being incorrect . The error occurred while trying to download to ICM ( 61 ) ? This occurs because either the ICM and / or IAM are not responding , as both ICM and IAM are involved in ALL downloads to the Sensus system . SERVICE : We have developed two new software part numbers to ? reset ? the ICM and to set it into downloading status . If you encounter a failure with a Sensus download ( upgrade or reload ) , then try to download the applicable software part ( SP","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127321-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127321-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127321","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S60","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_volvo_s60","2012_volvo_s60","2013_volvo_s60","2014_volvo_s60"]},{"make":"VOLVO","model":"S80","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_volvo_s80","2013_volvo_s80","2014_volvo_s80"]},{"make":"VOLVO","model":"XC60","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_volvo_xc60","2012_volvo_xc60","2013_volvo_xc60","2014_volvo_xc60"]},{"make":"VOLVO","model":"XC70","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_volvo_xc70","2013_volvo_xc70","2014_volvo_xc70"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}