{"nhtsa_id":10127108,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-16","date":"2017-11-10","document_id":"SSM73633","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127108-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127108-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127108","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"F-PACE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_jaguar_f-pace","2018_jaguar_f-pace"]},{"make":"JAGUAR","model":"F-TYPE","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_jaguar_f-type","2015_jaguar_f-type","2016_jaguar_f-type","2017_jaguar_f-type"]},{"make":"JAGUAR","model":"XE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_jaguar_xe"]},{"make":"JAGUAR","model":"XF","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_jaguar_xf","2017_jaguar_xf"]},{"make":"JAGUAR","model":"XJ","year_from":2010,"year_to":2017,"match":"exact","vehicle_ids":["2010_jaguar_xj","2011_jaguar_xj","2012_jaguar_xj","2013_jaguar_xj","2014_jaguar_xj","2015_jaguar_xj","2016_jaguar_xj","2017_jaguar_xj"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}