{"nhtsa_id":10126038,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-22","date":"2017-03-31","document_id":"GCUS-3-897","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"17137-Customer Satisfaction Program. Certain vehicles may have a condition in which the battery negative cable nut is under-torqued. In rare occurrences, this may lead to an increased potential for erratic, intermittent electrical symptoms including: door lock cycling, instrument cluster inoperative, unwanted downshifts, loss of radio display and audio, illumination of malfunction indicator lamp(s), driver information center messages, lights turning off, no start, loss of propulsion, and/or loss of power steering assist. Dealers will torque the battery negative cable nut to specified torque.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10126038-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10126038-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10126038","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"XT5","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_cadillac_xt5"]},{"make":"GMC","model":"ACADIA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_gmc_acadia"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}