{"nhtsa_id":10126025,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-22","date":"2017-03-17","document_id":"GCUS-3-879","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"17068-Customer Satisfaction. In rare instances, certain vehicles, equipped with power liftgate, may have a condition in which the liftgate support strut may detach from the liftgate if contacted by an external force. If the liftgate support strut becomes detached, the liftgate could begin closing without warning, potentially contacting objects or persons within its path. Dealers will replace the liftgate strut.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10126025-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10126025-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10126025","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"SRX","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_cadillac_srx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}