{"nhtsa_id":10125960,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-22","date":"2014-06-17","document_id":"PIT5258A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician about when a Samsung phone is paired to the radio, the radio loses power and starts back up randomly while driving. Dealer should advise the customer to check that they have the latest software version available installed on their phone. If the software update is completed and the concern remains contact General Motors Technical Assistance Center for further assistance.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10125960-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10125960-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10125960","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_buick_enclave","2014_buick_enclave"]},{"make":"CHEVROLET","model":"CAPTIVA","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"CHEVROLET","model":"TRAVERSE","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_chevrolet_traverse","2014_chevrolet_traverse"]},{"make":"GMC","model":"ACADIA","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_gmc_acadia","2014_gmc_acadia"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}