{"nhtsa_id":10125564,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-14","date":"2014-02-24","document_id":"A911426 2036576-","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10125564-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10125564-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10125564","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_audi_a4"]},{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_audi_a4-allroad","2014_audi_a4-allroad","2015_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a5","2011_audi_a5","2012_audi_a5","2013_audi_a5","2014_audi_a5","2015_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2010,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a6","2013_audi_a6","2014_audi_a6","2015_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7","2014_audi_a7","2015_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a8","2011_audi_a8","2012_audi_a8","2013_audi_a8","2014_audi_a8","2015_audi_a8"]},{"make":"AUDI","model":"Q5","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5","2014_audi_q5","2015_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2009,"year_to":2015,"match":"exact","vehicle_ids":["2009_audi_q7","2010_audi_q7","2011_audi_q7","2012_audi_q7","2013_audi_q7","2014_audi_q7","2015_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}