{"nhtsa_id":10125257,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-14","date":"2017-09-22","document_id":"LTB01009NAS4","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10125257-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10125257-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10125257","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"DISCOVERY","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_land-rover_discovery","2018_land-rover_discovery"]},{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_land-rover_range-rover","2017_land-rover_range-rover","2018_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER EVOQUE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_land-rover_range-rover-evoque"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_land-rover_range-rover-sport","2018_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}