{"nhtsa_id":10125089,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-14","date":"2017-10-30","document_id":"SSM 46891","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern. Until a new service procedure and/or parts are available use the pre-set buttons in the following manner. To store/program a new station for a pre-set location, press and hold desired button for 3 seconds. To select a previously programmed pre-set location, perform a quick press and release of the button. Refer to Workshop Manual (WSM) Section, 415-00 for normal diagnostics. Continue to monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10125089-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10125089-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10125089","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_ford_c-max"]},{"make":"FORD","model":"ESCAPE","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_ford_escape"]},{"make":"FORD","model":"FOCUS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_ford_focus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}