{"nhtsa_id":10125081,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-14","date":"2017-10-17","document_id":"SSM 46870","mfr_campaign":null,"replaces":null,"component":"STEERING; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"Some 2017-2018 Fusion SE fleet vehicles equipped with SYNC may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. This is a normal condition. For fleet vehicles, equipped with this build combination, the instrument cluster is not configurable and will not respond to inputs from the steering wheel controls. Do not attempt to make repairs for this condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10125081-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10125081-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10125081","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FUSION","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_ford_fusion","2018_ford_fusion"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}