{"nhtsa_id":10124581,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2013-07-30","document_id":"A911396 2026390-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects with the vehicle). * After the phonebook has downloaded. * When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. The command \"Call <Name from directory>\" is a global MMI command that is available in the telephone menu and main menu screens. If either menu is displayed, the message can appear when the voice recognition button (push to talk) on the steering wheel is pressed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10124581-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10124581-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124581","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_audi_a4"]},{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_audi_a4-allroad","2014_audi_a4-allroad","2015_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a5","2011_audi_a5","2012_audi_a5","2013_audi_a5","2014_audi_a5","2015_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2010,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a6","2011_audi_a6","2012_audi_a6","2013_audi_a6","2014_audi_a6","2015_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2010,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7","2014_audi_a7","2015_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2011,"year_to":2015,"match":"exact","vehicle_ids":["2011_audi_a8","2012_audi_a8","2013_audi_a8","2014_audi_a8","2015_audi_a8"]},{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2015,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5","2014_audi_q5","2015_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_q7","2011_audi_q7","2012_audi_q7","2013_audi_q7","2014_audi_q7","2015_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}