{"nhtsa_id":10124466,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2014-08-11","document_id":"V911406 2031434","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Technical Bulletin (Radio Software issues): Customer may report one of the following concerns: * HD Radio does not play back in stereo (plays in mono) * Intermittent erratic display problems * Displayed radio station does not match the station being played The product solution for this issue was improved software This document discusses the \"Fault Codes\" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124466-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124466-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124466","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"TOUAREG","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_touareg","2012_volkswagen_touareg","2013_volkswagen_touareg"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}