{"nhtsa_id":10124465,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2014-08-27","document_id":"V911407 2037873","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Technical Bulletin (RNS 510 Welcome Screen Image Distorted): The customer may complain that the image of the RNS 510 welcome screen is distorted or shifted as seen in this document's example. This document contains the procedure which corrects the concerns listed above by updating the RNS 510 to the latest software 5378. This document discusses the \"Fault Codes\" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124465-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124465-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124465","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"CC","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_cc"]},{"make":"VOLKSWAGEN","model":"EOS","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_passat"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}