{"nhtsa_id":10124456,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2014-08-29","document_id":"Dealer letter -","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"VOLKSWAGEN DEALERSHIP COMMUNICATION (Recall/Service Campaign VIN Search Tools): As of August 20, 2014, an improved recall/service campaign VIN search tool is live on vw.com. Additionally, the National Highway Traffic Safety Administration (NHTSA) has implemented a recall-only VIN search on the safercar.gov website. This document is intentdnet to encourage everyone in a dealership to visit both tools and become familiar with the content and functionality they provide, so as to better assist customers who may come to them for service, and with questions. Links and instructions have provided below to both web sites as well as screen shots for convenience.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124456-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124456-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124456","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}