{"nhtsa_id":10124455,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2014-08-19","document_id":"Dealer Letter -","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:IGNITION","mfr_system":null,"summary":"VOLKSWAGEN DEALERSHIP COMMUNICATION: This document informs On August 20, 2014, information on pending recalls must be displayed in the VIN search tool on the vw.com brand website. At this time, the only recall that will show with a pending status in the VIN search tool will be for 2009 model year Volkswagen Routan vehicles that have been added to Safety Recall 28G1. Due to parts supply issues, at this time Volkswagen is unable to begin repairing 2009 model year vehicles under the 28G1 recall. Therefore, code RNA1 has been temporarily assigned to the affected 2009 model year vehicles, in order to allow them to show in the VIN search tool as \"Repair Not Yet Available.\" The RNA1 code will also be used to identify these vehicles in Elsa. An interim customer notification will be mailed to all affected 2009 MY Routan customers, advising them of the pending recall and letting them know that parts are not currently available. This notification will take place on or about August 29, 2014. Once parts become available, we will notify dealers and customers accordingly. If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Volkswagen Public Relations.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124455-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124455-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124455","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"ignition","name":"Ignition","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"ROUTAN","year_from":2009,"year_to":2009,"match":"exact","vehicle_ids":["2009_volkswagen_routan"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}