{"nhtsa_id":10124403,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2014-05-21","document_id":"V401402 2028353","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The product solution for this issue was that Improved parts were installed in production since CW 51/13, VIN: A3_EC0600001. This document provides the procedure to diagnose the issue","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124403-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124403-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124403","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_volkswagen_passat","2012_volkswagen_passat"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_passat"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}