{"nhtsa_id":10124328,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-12-05","date":"2014-03-18","document_id":"Dealer Letter, D","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Service Action 19J5 Coolant Pump issue): customers have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns. The corrective action taken was to replace the coolant pump","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124328-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10124328-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124328","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"GOLF R","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_volkswagen_golf"]},{"make":"VOLKSWAGEN","model":"GOLF R","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_volkswagen_golf-r"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}