{"nhtsa_id":10124196,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2017-10-25","document_id":"H046 UPS7917-1bN","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Situation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affect Vehicle Range: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen.? Touchscreen does not refresh.? Touchscreen fails to reboot after recently being turned OFF.? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order.? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID.? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen.? Voice - poor performance.? Internet - no response.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10124196-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10124196-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124196","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"F-PACE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_jaguar_f-pace"]},{"make":"JAGUAR","model":"XE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_jaguar_xe"]},{"make":"JAGUAR","model":"XF","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_jaguar_xf"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}