{"nhtsa_id":10124002,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2013-02-22","document_id":"A911376 2033032-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"Call quality using the hands-free function is poor. Additionally, voice-activated functions may be restricted. The driver sounds muffled. The voice of the driver is quiet. The driver's voice is accompanied by background interference. Voice activated commands are not recognized. Various malfunctions can result from the normal airflow out of center instrument panel vents that are directed upward at the microphones in the roof module, which can limit microphone sensitivity.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10124002-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10124002-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10124002","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A8","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_audi_a8","2012_audi_a8","2013_audi_a8"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}