{"nhtsa_id":10123998,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2013-02-25","document_id":"A851313 2032579-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 85 number 13-12 dated January 22, 2013. The air distribution fins in either of the outer instrument panel vents do not adjust. The fins may be broken or loose and cause a rattling sound. The fins may also be missing. This condition arises due to a tolerance issue with the components in the mechanism during production.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123998-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123998-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123998","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q7","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_audi_q7","2013_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}