{"nhtsa_id":10123861,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2013-03-27","document_id":"A571387 2029151-","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 57 number 12-80 dated November 9, 2012. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123861-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123861-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123861","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_audi_a4"]},{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_audi_a5","2011_audi_a5","2012_audi_a5","2013_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2010,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_audi_a6","2013_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_audi_a8","2012_audi_a8","2013_audi_a8"]},{"make":"AUDI","model":"ALLROAD","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"Q5","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5"]},{"make":"AUDI","model":"RS5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_rs-5"]},{"make":"AUDI","model":"TT","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_audi_tt"]},{"make":"AUDI","model":"TT ROADSTER","year_from":2011,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}