{"nhtsa_id":10123860,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2013-03-13","document_id":"A601321 2030593-","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:SUN/MOON ROOF ASSEMBLY","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 60 number 12-20 dated August 27, 2012. Evidence of water intrusion into the cabin of a vehicle equipped with a Panorama sunroof is found. Any of the water drain hoses can be either incorrectly installed (causing an obstruction) or the drain hose itself could have a defect causing a leak. In either case, water may not be channeled away from the sunroof frame and to the vehicle exterior. In most cases, these malfunctions can be found in the upper section of the drain hose. In the case of front sunroof drain hose malfunctions at the upper section of the drain hose, the repair has been to replace the drain hose. Replacing the drain hose is invasive and labor-intensive because it is necessary to remove and reinstall the instrument panel and structure to complete the procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123860-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123860-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123860","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"sunroof","name":"Sunroof","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q7","year_from":2007,"year_to":2010,"match":"exact","vehicle_ids":["2007_audi_q7","2008_audi_q7","2009_audi_q7","2010_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}