{"nhtsa_id":10123774,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2015-09-29","document_id":"A911517 2042013-","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later\" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10123774-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10123774-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123774","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A3","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_audi_a3","2013_audi_a3"]},{"make":"AUDI","model":"A3 CABRIOLET","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A3 SPORTBACK E-TRON","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_audi_a4-allroad","2014_audi_a4-allroad","2015_audi_a4-allroad","2016_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_a5","2013_audi_a5","2014_audi_a5","2015_audi_a5","2016_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2012,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_a6","2013_audi_a6","2014_audi_a6","2015_audi_a6","2016_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7","2014_audi_a7","2015_audi_a7","2016_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_a8","2013_audi_a8","2014_audi_a8","2015_audi_a8","2016_audi_a8"]},{"make":"AUDI","model":"ALLROAD","year_from":2013,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"Q3","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_audi_q3","2016_audi_q3"]},{"make":"AUDI","model":"Q5","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_q5","2013_audi_q5","2014_audi_q5","2015_audi_q5","2016_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_q7","2013_audi_q7","2014_audi_q7","2015_audi_q7"]},{"make":"AUDI","model":"R8","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"R8 GT SPYDER","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"R8 SPYDER","year_from":2014,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"RS 7","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_audi_rs-7","2015_audi_rs-7","2016_audi_rs-7"]},{"make":"AUDI","model":"RS5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_rs-5"]},{"make":"AUDI","model":"S3","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_audi_s3","2016_audi_s3"]},{"make":"AUDI","model":"S4","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_s4","2013_audi_s4","2014_audi_s4","2015_audi_s4","2016_audi_s4"]},{"make":"AUDI","model":"S5","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_audi_s5","2013_audi_s5","2014_audi_s5","2015_audi_s5","2016_audi_s5"]},{"make":"AUDI","model":"S5 CABRIOLET","year_from":2012,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"S6","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_audi_s6","2014_audi_s6","2015_audi_s6","2016_audi_s6"]},{"make":"AUDI","model":"S7","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_audi_s7","2014_audi_s7","2015_audi_s7","2016_audi_s7"]},{"make":"AUDI","model":"S8","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_s8"]},{"make":"AUDI","model":"S8","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_audi_s8","2016_audi_s8"]},{"make":"AUDI","model":"TT ROADSTER","year_from":2012,"year_to":2016,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}