{"nhtsa_id":10123720,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2015-10-19","document_id":"A571514 2042249-","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"In cold conditions (under 40°F), the vehicle sporadically cannot be locked or opened with the entry and start authorization. No DTCs related to the entry and start authorization control unit are logged. The issue occurs with all keys. The vehicle can be locked and opened with the remote. The conductivity of the door handle is affected by external influences.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10123720-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10123720-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123720","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A3","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A3 CABRIOLET","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"Q3","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"Q3","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_audi_q3","2016_audi_q3"]},{"make":"AUDI","model":"Q5","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_audi_q5","2015_audi_q5","2016_audi_q5"]},{"make":"AUDI","model":"TT ROADSTER","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}