{"nhtsa_id":10123565,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-17","date":"2013-06-07","document_id":"A641326 2027837-","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 64 number 12-25 dated November 7, 2012. The customer may report hearing noises when operating the window or noises from inside the door when driving on rough roads. When the window is lowered, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or to rattle when the vehicle is driven on rough roads.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123565-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10123565-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123565","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2012,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5","2011_audi_q5","2012_audi_q5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}