{"nhtsa_id":10123217,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-14","date":"2017-10-02","document_id":"PIC6265B","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"This Preliminary information communicates thata vehicle may exhibit a Adaptive Cruise Control Unavailable and/or Lane Keep Assist Unavailable message. The technician may attempt to program the Active Safety Control Module (ASCM) and encounter a code E4399. The technician is advised if he encounters this concern to zero the MIC counter by placing the vehicle into and back out of \"Transport Mode\".","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10123217-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10123217-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10123217","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"LACROSSE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_buick_lacrosse","2018_buick_lacrosse"]},{"make":"CADILLAC","model":"CT6","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_cadillac_ct6"]},{"make":"CADILLAC","model":"CT6 PLUG-IN HYBRID","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_cadillac_ct6","2018_cadillac_ct6"]},{"make":"CHEVROLET","model":"MALIBU","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_chevrolet_malibu","2018_chevrolet_malibu"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}