{"nhtsa_id":10122835,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2012-11-09","document_id":"AOS-12-19","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT","mfr_system":null,"summary":"ODIS Service licenses for individual diagnostic devices are issued based on the brand(s) associated with the dealer number. Licenses issued to single brand dealer numbers configure ODIS Service to display diagnostic data only for that brand. Licenses issued to dual brand dealer numbers configure ODIS Service to display diagnostic data for both brands. However, some dual brand dealers are assigned separate Audi and Volkswagen Dealer numbers. When these dealers service both brands out of the same workshop facilities, it is desirable to have all diagnostic devices in service display ODIS Service diagnostic data for both brands ?which is normally not possible when either of the brand dealer numbers is submitted during the license request process on eShop. The workaround mentioned in the document enables dual brand dealers with separate Audi and Volkswagen dealer numbers to have their diagnostic devices display both Audi and VW brand data.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10122835-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10122835-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122835","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"AUDI","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}