{"nhtsa_id":10122574,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2014-07-31","document_id":"AOS-14-18","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"From ODIS Service application update V2.2.0 onwards, update installations may fail due to insufficient administrative rights and certain anti-virus programs. Ref. sections 1.1 & 1.2 for details. From update V2.2.0, insufficient administrative rights may result in ODS9007E, ODS4010E and framework 13 errors during installation and non-start of ODIS Service afterwards. In some cases, ODIS Service may start, but exhibits various malfunctions (information missing, no communication etc.).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122574-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122574-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122574","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"AUDI","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}