{"nhtsa_id":10122422,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2014-06-20","document_id":"A911445 2028446-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 91 number 13-05 dated September 12, 2013. MMI screen carrier shudders, shakes, and/or is noisy during operation. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). For vehicles with Radio Plus, please follow standard diagnosis steps. The applicable vehicles can be clearly identified by the MMI Touch touchpad on the E380. Incorrect tolerances with the carrier slide mechanism.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122422-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122422-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122422","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A6","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_audi_a7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}