{"nhtsa_id":10122309,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2014-03-07","document_id":"AOS-14-09","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Supersedes AOS-14-03 due to revised and additional information. From application version 2.1.0 and higher, ODIS Service and its web-based integration with ElsaPro are optimized for Windows 7 and Internet Explorer (IE) version 9. Please be aware that when the network connections are enabled on newly-purchased VAS diagnostic devices and existing devices that were updated with Windows 7 (using the AoA-supplied DVDs), the devices are subject to Windows online updates that include IE10 and IE11. However, the installation of IE10 and/or IE11 from a Windows 7 update will impair ODIS Service and related web-based functions. For example, ODIS Service license requests from eShop will return an IE error message, and full ODIS Service Infomedia functions are not possible. As a result, and until further notice, the automatic download and installation of IE10 and IE11 during a Windows update session must be prevented. Use the procedures in the sections below to check and configure the Windows automatic update setting on each VAS diagnostic device with Windows 7 to check for updates, and to disable automatic IE10 and IE11 downloads and installations.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122309-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122309-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122309","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"AUDI","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}