{"nhtsa_id":10122301,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2014-03-06","document_id":"A911428 2036576-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122301-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122301-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122301","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_audi_a4"]},{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_audi_a4-allroad","2014_audi_a4-allroad","2015_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a5","2011_audi_a5","2012_audi_a5","2013_audi_a5","2014_audi_a5","2015_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2010,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a6","2013_audi_a6","2014_audi_a6","2015_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7","2014_audi_a7","2015_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a8","2011_audi_a8","2012_audi_a8","2013_audi_a8","2014_audi_a8","2015_audi_a8"]},{"make":"AUDI","model":"Q5","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5","2014_audi_q5","2015_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2009,"year_to":2015,"match":"exact","vehicle_ids":["2009_audi_q7","2010_audi_q7","2011_audi_q7","2012_audi_q7","2013_audi_q7","2014_audi_q7","2015_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}