{"nhtsa_id":10122300,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2014-03-04","document_id":"A911427 2036575-","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122300-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10122300-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122300","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_audi_a4-allroad","2014_audi_a4-allroad","2015_audi_a4-allroad"]},{"make":"AUDI","model":"A5","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_audi_a5","2014_audi_a5","2015_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2013,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a6","2013_audi_a6","2014_audi_a6","2015_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7","2014_audi_a7","2015_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_audi_a8","2011_audi_a8","2012_audi_a8","2013_audi_a8","2014_audi_a8","2015_audi_a8"]},{"make":"AUDI","model":"Q5","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_audi_q5","2014_audi_q5","2015_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_audi_q7","2013_audi_q7","2014_audi_q7","2015_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}