{"nhtsa_id":10122145,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2015-12-15","document_id":"Update Bulletin","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"UPDATE Technical Bulletin (Modular Infotainment System Software Update): This software update has been proactively released to prevent one or more of the following infotainment related symptoms: ? App-Connect malfunctions or is inoperative ? Infotainment display goes blank or dark ? Infotainment system freezes or reboots ? Infotainment system turns off without input ? Display screen turns blue with ?Emergency Download? error message displayed ? Bluetooth is unavailable or inoperative ? Navigation system malfunctions or is inoperative ? Voice Recognition malfunctions or is inoperative Settings in menu are not stored or missing ? Audio source changes without input after key cycle ? SD card malfunctions or is inoperative ? Loss of paired Bluetooth device ? Language settings change without input ? Loss of radio presets ? Announcement volume changes or fluctuates without input ? Loss of audio output Software level 0613 is available to enhance infotainment system functionality.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10122145-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10122145-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122145","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"GOLF","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_volkswagen_golf"]},{"make":"VOLKSWAGEN","model":"GOLF SPORTWAGEN","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_volkswagen_golf-sportwagen"]},{"make":"VOLKSWAGEN","model":"GTI","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}