{"nhtsa_id":10122100,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2016-09-27","document_id":"122-H9J9F-10","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"PCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect services activation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10122100-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10122100-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122100","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"CAYENNE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_porsche_cayenne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}