{"nhtsa_id":10122087,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-08","date":"2016-09-19","document_id":"122-Q4E3L-10","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"There is increased friction in the air spring compressor valves at temperatures below ?13° F (?25° C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning message will be displayed in the instrument cluster and Porsche Active Suspension Management (PASM) will stop working temporarily. Re-program PASM control unit using the PIWIS Tester with software version 33.010.030 (PIWIS Tester 3) or version 17.100.030 (PIWIS Tester II) or a higher software version installed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10122087-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10122087-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10122087","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"CAYENNE","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_porsche_cayenne"]},{"make":"PORSCHE","model":"CAYENNE (E2)","year_from":2011,"year_to":2011,"match":"base","vehicle_ids":["2011_porsche_cayenne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}