{"nhtsa_id":10121952,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2013-10-31","document_id":"A961378 2034000-","mfr_campaign":null,"replaces":null,"component":"LANE DEPARTURE; LANE DEPARTURE: ASSIST","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 96 number 13-74 dated September 11, 2013. Customer complains that Audi Lane Change Assistant deactivates or is sporadically inoperative. Message ?Side Assist Unavailable? is displayed in the Driver Information Display when the system deactivates. Workshop finds that Audi Lane Change Assistant can be activated without issue. DTCs are stored in the Lane Change Assistance control module. A software issue within J769 causes a diagnostic fault, which deactivates the Audi Lane Change Assistant temporarily.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121952-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121952-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121952","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"lane-keeping","name":"Lane departure and lane keeping","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A6","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_audi_a6","2012_audi_a6","2013_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_audi_a8","2011_audi_a8","2012_audi_a8","2013_audi_a8"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}