{"nhtsa_id":10121891,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2016-11-29","document_id":"08-074-16 REV. B","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently do not pair. Rear screens can be accidently controlled from the radio outside of the parental control feature. Black screen.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121891-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121891-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121891","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}