{"nhtsa_id":10121839,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2016-11-30","document_id":"9003491","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"RESISTOR- Blower Motor, Blower Motor, Any AC Line, Compressor, Condenser For VM bodies ONLY; Prior to replacing this part, Please contact Karl Sonnenberg at Cell (248) 563-7740 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure. RETURN ALL PARTS. Put End Caps on all Lines. Describe where leak in line was detected. Take photo and email to karl.sonnenberg@external.fca.com.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121839-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121839-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121839","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER CITY","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_ram_promaster-city","2016_ram_promaster-city","2017_ram_promaster-city"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}