{"nhtsa_id":10121830,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2016-11-16","document_id":"9003636","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION: CAMERA SYSTEM","mfr_system":null,"summary":"Rear View Camera For trucks equipped with rear view camera part number 68274731A$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, DO NOT replace the rear camera or perform any repairs until attempting to contact Michael Talbert in Engineering Cell (248) 464- 2043, Monday - Friday between 8am - 7pm EST. If your call is not returned within 15 minutes, proceed with the normal diagnostic process","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121830-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121830-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121830","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ram_1500","2017_ram_1500"]},{"make":"RAM","model":"2500","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ram_2500","2017_ram_2500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}