{"nhtsa_id":10121804,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2017-09-20","document_id":"08-092-17","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display screen will be stuck on the Chrysler logo.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10121804-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10121804-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121804","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}