{"nhtsa_id":10121752,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2017-09-20","document_id":"9003783","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr_system":null,"summary":"Shifter - Automatic Transmission Before this part is replaced for a Service Shifter message and lost communication DTC U0103, U0103-87 issues, please call Bing Guo on cell (248) 500-7355 with all associated DTCs and failure information. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order and in GCS claims.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10121752-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10121752-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121752","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":["U0103"],"topics":[],"vehicles":[{"make":"JEEP","model":"CHEROKEE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_jeep_cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}