{"nhtsa_id":10121744,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2017-09-06","document_id":"9003718","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:REARVIEW MIRRORS/DEVICES","mfr_system":null,"summary":"Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10121744-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10121744-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121744","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"mirror","name":"Mirrors","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}