{"nhtsa_id":10121686,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-11-03","date":"2016-07-20","document_id":"55112621A$","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Mihaela Colfescu via cell (248) 841-5736 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Mihaela would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Mihaela does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to mihaela.colfescu@fcagroup.com","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121686-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10121686-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121686","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_ram_1500","2015_ram_1500","2016_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}