{"nhtsa_id":10121614,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2014-10-27","document_id":"V641402 2038703","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR","mfr_system":null,"summary":"Technical Bulletin (Rear Door Glass Inoperative): This document informs that the rear glass cannot be opened / closed, the rear glass may fall into the door, or the rear glass motor operates but the glass does not move. The spreader plug with expanding pin for securing the door glass to the window regulator can wander loose from the glass. If this occurs the door glass will no longer be secured to the window regulator. The production solution for this issue was and updated rear door glass and spreader plug with expanding pin in production. This document discusses the \"Fault Codes\" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10121614-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10121614-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121614","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_volkswagen_passat"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}