{"nhtsa_id":10121601,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2014-10-13","document_id":"VOS-14-27","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Service Information (Global User ID Prompt at Start of Diagnosis): Shortly after starting the ODIS Service application, a Login prompt to enter a \"Global User ID and Password\" may or may not appear. If the prompt appears, a valid GeKo ID may be entered as the User name (along with the corresponding password).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10121601-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10121601-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121601","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}