{"nhtsa_id":10121511,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2013-11-06","document_id":"A911314 2013790-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121511-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121511-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121511","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A3","year_from":2007,"year_to":2013,"match":"exact","vehicle_ids":["2007_audi_a3","2008_audi_a3","2009_audi_a3","2010_audi_a3","2011_audi_a3","2012_audi_a3","2013_audi_a3"]},{"make":"AUDI","model":"A4","year_from":2007,"year_to":2010,"match":"exact","vehicle_ids":["2007_audi_a4","2008_audi_a4","2009_audi_a4","2010_audi_a4"]},{"make":"AUDI","model":"A4 ALLROAD","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_audi_a4-allroad","2014_audi_a4-allroad"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A4 CABRIOLET","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2008,"year_to":2014,"match":"exact","vehicle_ids":["2008_audi_a5","2009_audi_a5","2010_audi_a5","2011_audi_a5","2012_audi_a5","2013_audi_a5","2014_audi_a5"]},{"make":"AUDI","model":"A5 CABRIOLET","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A6","year_from":2007,"year_to":2014,"match":"exact","vehicle_ids":["2007_audi_a6","2008_audi_a6","2009_audi_a6","2010_audi_a6","2011_audi_a6","2012_audi_a6","2013_audi_a6","2014_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_audi_a7","2013_audi_a7","2014_audi_a7"]},{"make":"AUDI","model":"A8","year_from":2007,"year_to":2014,"match":"exact","vehicle_ids":["2007_audi_a8","2008_audi_a8","2009_audi_a8","2010_audi_a8","2011_audi_a8","2012_audi_a8","2013_audi_a8","2014_audi_a8"]},{"make":"AUDI","model":"ALLROAD","year_from":2013,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2014,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5","2011_audi_q5","2012_audi_q5","2013_audi_q5","2014_audi_q5"]},{"make":"AUDI","model":"Q7","year_from":2007,"year_to":2014,"match":"exact","vehicle_ids":["2007_audi_q7","2008_audi_q7","2009_audi_q7","2010_audi_q7","2011_audi_q7","2012_audi_q7","2013_audi_q7","2014_audi_q7"]},{"make":"AUDI","model":"R8","year_from":2008,"year_to":2010,"match":"exact","vehicle_ids":["2008_audi_r8","2009_audi_r8","2010_audi_r8"]},{"make":"AUDI","model":"R8","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"R8 GT SPYDER","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"R8 SPYDER","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"R8 SPYDER","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"RS 7","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_audi_rs-7"]},{"make":"AUDI","model":"RS5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_rs-5"]},{"make":"AUDI","model":"S4","year_from":2007,"year_to":2008,"match":"exact","vehicle_ids":["2007_audi_s4","2008_audi_s4"]},{"make":"AUDI","model":"S4","year_from":2010,"year_to":2014,"match":"exact","vehicle_ids":["2010_audi_s4","2011_audi_s4","2012_audi_s4","2013_audi_s4","2014_audi_s4"]},{"make":"AUDI","model":"S5","year_from":2008,"year_to":2014,"match":"exact","vehicle_ids":["2008_audi_s5","2009_audi_s5","2010_audi_s5","2011_audi_s5","2012_audi_s5","2013_audi_s5","2014_audi_s5"]},{"make":"AUDI","model":"S5 CABRIOLET","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"S6","year_from":2007,"year_to":2011,"match":"exact","vehicle_ids":["2007_audi_s6","2008_audi_s6","2009_audi_s6","2010_audi_s6","2011_audi_s6"]},{"make":"AUDI","model":"S6","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_audi_s6","2014_audi_s6"]},{"make":"AUDI","model":"S7","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_audi_s7","2014_audi_s7"]},{"make":"AUDI","model":"S8","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_audi_s8"]},{"make":"AUDI","model":"TT","year_from":2007,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"TT","year_from":2008,"year_to":2010,"match":"exact","vehicle_ids":["2008_audi_tt","2009_audi_tt","2010_audi_tt"]},{"make":"AUDI","model":"TT ROADSTER","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}