{"nhtsa_id":10121500,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2013-11-13","document_id":"A481355 2035780-","mfr_campaign":null,"replaces":null,"component":"STEERING:COLUMN; STEERING:ELECTRIC POWER ASSIST SYSTEM","mfr_system":null,"summary":"The electronic steering column will not adjust up or down. The concern may be found during PDI or be reported by a customer. In an effort to gain information regarding this condition, we request that you contact the Technical Assistance Center (TAC) before performing any repairs.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121500-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121500-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121500","components":[{"id":"steering","name":"Steering","parent":null},{"id":"power-steering","name":"Power steering","parent":"steering"},{"id":"steering-column","name":"Steering column and wheel","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"Q7","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}