{"nhtsa_id":10121494,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-10-31","date":"2013-11-15","document_id":"A281322 2028419-","mfr_campaign":null,"replaces":null,"component":"STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:COLUMN","mfr_system":null,"summary":"Supersedes Technical Service Bulletin Group 96 number 12-28 dated January 27, 2012. DTC is present in the access start authorization control unit, J393 (address word 05), and cannot be cleared. The original electronic steering column lock control unit, J764, is installed. The original control unit has never been replaced. A replacement electronic steering column lock control unit, J764, has been installed. Before a replacement electronic steering column lock control unit, J764, is installed, the software of the access start authorization control unit, J393, must be updated due to a diagnostic software error that prevents the DTC from being cleared.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121494-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10121494-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10121494","components":[{"id":"steering","name":"Steering","parent":null},{"id":"power-steering","name":"Power steering","parent":"steering"},{"id":"steering-column","name":"Steering column and wheel","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_audi_a4","2010_audi_a4"]},{"make":"AUDI","model":"A5","year_from":2008,"year_to":2010,"match":"exact","vehicle_ids":["2008_audi_a5","2009_audi_a5","2010_audi_a5"]},{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}